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Housekeeping Partner

Nikiti 03. jun 2017.

Sinequanone Services

REPORTS: Assistant Operation Manager

POSITION SUMMARY:

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

ROOM BOY DUTIES AND RESPONSIBILITIES:
  • Enters and prepares the room for cleaning;
  • Makes bed;
  • Dusts the room and furniture;
  • Replenishes guestroom and bath supplies;
  • Cleans the bathroom;
  • Cleans the closet;
  • Vacuums and racks the carpet;
  • Checks and secures the rooms;
  • Replenish amenities according to the operational standards;
  • Deliver and retrieve items on loan to guests e.g. iron and ironing boards;
  • Ensure security of guest rooms and privacy of guests;
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required;
  • Cleans guest bathroom/bed room/floor corridor;
  • Responsible for replenishment of guest complimentory water;
  • Responsible for the cleanliness and maintained of his work area;
  • Responsible for the Hotel property in the work area;
  • Attends to guest calls, guest requests /guest complaints in the area assigned to him;
  • Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement;
  • Responsible for following the standard operating procedures;
  • Responsible for achieving and exceeding the guest satisfaction score.
PREREQUISITES:
  • Physical mobility and stamina required;
  • Ability to follow instruction;
  • Detailoriented;
  • Professional attitude is required;
  • Ability to work independently;
  • English is a must, third language appreciated.
Education:
  • A secondary school diploma is preferred.
Experience:
  • Previous hotel-related experience desired in similar role.

Sinequanone Services

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