This job is a part of a AIESEC Association and if you are student looking for amazing international experience continue by reading this job description
Role description:
- G&D develops, produces, and markets products and solutions for payment, secure communication, and identity management.
- G&D maintains a leading competitive and technological position in these markets.
- The group’s clients most notably include central banks and commercial banks, wireless communications providers, businesses, governments, and public bodies.
- Looking for responsible, communicative candidates with well-developed analytical as well documentation skills.
Main activities:
- Familiar with ticketing system administration so might be able to handle different requests
- Communicating with multiple stakeholders therefore being flexible and solution oriented
- Ready to work under pressure and prioritize in order to balance workload
- Close interaction with customer while handling a support issue.
- Coordinating the activities between Customer and G&D Managed Services Teams.
- Sending monthly reports, conducting service review meetings;
- System troubleshooting in a Unix/Solaris environment, means searching log files,
- Checking system health, tracing request flow between applications (both G&D and third-party)
- Drive Change Management process from a customer perspective
- Actively participating on the planning and deployment during all change processes.
Apply via zaposli.ME website by uploading your resume and you will be contacted by our team.