We are looking for a pleasant Hostess to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
The ideal candidate will have a friendly and easygoing personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Requirements:
Familiarity with office machines (e.g. fax, printer etc.)
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
ESSENTIAL JOB FUNCTIONS:
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Engage with the gusts
Maintain good relations with guests
Creating and updating gusts database
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages (if any)
Check, sort and forward emails
Take up other duties as assigned
If you are interested in the position please submit your CV in English with a photo and references.
