This job is a part of a AIESEC Association and if you are student looking for amazing international experience continue by reading this job description.
Role description:
- Your mission will be to provide outstanding customer and technical support to Amazon customers in regards to technical products via phone, chat and email.
Main activities
Qualities required:
- Customer orientation
- Listening Skills
- Problem Solving
- Provide account and application support to customers (software functionality and troubleshooting)
- Provide prompt, efficient, detailed, customer-oriented service to Amazon customers
- Act as an advocate for our customer, reporting and acting on observed areas for improvement
- Assume responsibility for developing detailed knowledge about specific product lines and features
- Ensure internal reference pages are updated
- Ensure interactive website features are operational
- Actively seek solutions to customer needs
- Identify trends to appropriate personnel, including possible solutions or suggestions
- Surface all problematic issues for immediate correction.
Salary:
Apply via zaposli.ME website by uploading your resume and you will be contacted by our team
