This job is a part of a AIESEC Association and if you are student looking for amazing international experience continue by reading this job description.
Role description:
- The intern will be in charge to work as a Service Desk Analyst and resolve the IT related issues faced by the end users of the respective application, reported via phone, email and web.
- ACE Program general benefits include: Hiring perspective out of India after the internship; Accommodation for initial 2 weeks; Flight back tickets; Free access to gym, libraries and social activities of TCS
Main activities:
- Inbound calls;
- Maintaining average handling time without affecting call quality;
- Logging all calls in the system;
- Routing the tickets to level 2, server and application team where ever required;
- Following the predefined procedure.
Salary:
Apply via zaposli.ME website by uploading your resume and you will be contacted by our team.
