This job is a part of a AIESEC Association and if you are student looking for amazing international experience continue by reading this job description.
BACKGROUND: Other
START DATE: 5 Jan 2018
END DATE: 5 Jan 2019
DURATION: 52 Weeks
SALARY: 400 EUR per per month
POSITIONS: 1
Overview
Organization: SYKES ENTERPRISES EASTERN EUROPE - Cluj-Napoca
Role description:
EUROPEAN UNION ONLY! Starting date: ASAP! Do you speak Serbian? Sykes hires you to become a new Customer Care Representative. The job involves providing informational support for our customers through several channels: phone, email, chat. Previous work experience in a similar field is not required!
Main activities:
- Provides professional support of our customer's end users via phone and email;
- Transfers other cases to the appropriate department;
- Enters the required information in the local CRM system;
- Working with Microsoft Office;
- Talking with customers in Serbian language.