Oglasi za posao

SPA Manager

Herceg Novi 14. januar 2019.

Lazure Marina&Hotel

Job Title: SPA Manager
Department: SPA and Fitness, Level 1
Reporting directly: General Manager / Executive Manager

Summary

We are looking for a proactive, dynamic and passionate SPA Manager to join the Lazure Hotel & Marina team, new luxury resort in Herceg Novi, Montenegro managed by Sophos Hotels SA.

As a SPA Manager, you will be responsible for a smooth operation of the department and for all activities in coordination with Front Office, Housekeeping, Sales and Marketing, Engineering as well as F&B regarding regular and especially irregular business.

Key responsibilities
  • Coordination of all pre-opening activities for the SPA
  • Produce an annual Business Plan and budget for the SPA
  • Create and implement marketing and advertisement strategy together with Marketing Manager
  • Monitoring of competitors and their activities, adjustment of marketing strategy
  • Organization of SPA administration and hiring: creating job descriptions, running interviews and choosing employees for the department
  • Development of SPA menu and pricing strategy
  • Supervision of upselling program and promotions to maximize the SPA and Hotel revenue
  • Monitoring and taking care of all SPA equipment in cooperation with Engineering department
  • Control and purchasing of all supplies related to SPA department
  • Ensure all certificates/ licenses/ equipment are current and maintained
  • Handling guest complaints, taking corrective action to prevent recurrence
  • Supervision of compliance to hotel rules and regulations and taking disciplinary measures
  • Review the daily reservation system to ensure effective distribution of services amongst employees to maximize occupancy
  • Promote teamwork within the department as well as a sense of fairness
  • Maintain working relationships and communicates with all departments
  • Ensure that all staff is thoroughly familiar with the Hotel’s emergency procedures
  • Setting up and maintaining ongoing training programs in the SPA department
  • Maintain all HR related documentation (vacation- and public holiday, departmental job descriptions for each job category, schedules, training notes etc.)
  • Conduct regular meetings with department employees
  • Maintain industry knowledge and understanding
  • Regularly adjust internal processes and procedures to the hotel needs
  • Maintain key control
Qualifications & Experience
  • Degree in Management / Hospitality Management or related field
  • At least 2 years international experience in the capacity of SPA Manager/Assistant Spa Manage
  • Excellent communication skills, both written and verbal
  • Fluent English and Montenegrin languages required
  • Preferred pre-opening experience, but not must
  • Knowledge of industry standards
  • Strong interpersonal and problem-solving abilities, highly responsible, reliable self-starter.
Please send your CV & application to: careers@lazure.me

Lazure Marina&Hotel

LAZURE Hotel & Marina is residing on the Adriatic coast of Montenegro at the entrance to the picturesque Kotor bay, next to the beautiful medieval city of Herceg Novi. Lazure Hotel & Marina revives the historical premises of Lazaret, an 18-th century landmark, which has been carefully renovated and brought back to life as a luxury boutique hotel offering exceptional standards of service inspired by Montenegrin hospitality values.


LAZURE Hotel & Marina is residing on the Adriatic coast of Montenegro at the entrance to the picturesque Kotor bay, next to the beautiful medieval city of Herceg Novi. Lazure Hotel & Marina revives the historical premises of Lazaret, an 18-th century landmark, which has been carefully renovated and brought back to life as a luxury boutique hotel offering exceptional standards of service inspired by Montenegrin hospitality values.

Facilities:
Lazure Hotel - Historical Building (24 rooms) 
Lazure Hotel - Residential Building (104 rooms & 58 residences)
Rosemarine Restaurant
Augusto Brasserie
1729 Wine Bar
Rocco Lounge Bar
Beach & Beach Bar
Atmosphere Spa & Wellness
Meetings & Events venues
Marina with 156 berths and Yacht Club