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Lazure Marina&Hotel

Braće Pedišića bb
Herceg Novi,Crna Gora

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Waiter/ess - Konobar/ica



Herceg Novi,



Under the direction of the F&B Supervisor or his / her delegate and within the limits of established policies and procedures the waiter is responsible for serving the guests in the restaurants and bars. He / she must maintain the highest standard of service and ensures the greatest possible guest satisfaction.

  • Reports directly to and communicates with the F&B Supervisor on all pertinent matters affecting guests serving in bars
  • Co-ordinates with his colleagues to ensure service is delivered in a smooth and effective manner
  • Interacts and serves guests at all bars
  • Provide efficient, expedient and courteous service to the guests leading to a total guest and company satisfaction
  • Is responsible for the cleanliness, maintenance and upkeep of all equipment, furniture, stations and hotel property he / she is working with
  • Check all glasses, cutlery, crockery and other items needed before putting them in use
  • Is responsible minded for the breakage and loss of the above-mentioned items
  • Set-up all tables according to his superior’s instructions, ensuring cleanliness of all items
  • Is courteous, warm, smiling, while dealing with the guest
  • Is responsible for knowing all items on the menu and being ready to give information on their preparation and service procedure
  • Escorts guests to the table
  • Informs guests about the special items for the day and menu changes if any, tries to upsell
  • Takes food and beverage orders from the guest using POS system
  • Delievers food, picks up the items from the table as per procedure
  • Prepares checks that itemize and total meal costs and sales tax
  • Obtains revenues, issues receipts, accepts payments, returns the change
  • Makes sure that all beverages are according to menu and list specifications, properly presented and be of correct temperature before being served
  • Listens to guest remarks or complaints and rectifies wrong doing and any guest demand. Informs F&B manager of all complaints
  • Clean tables or counters after guests have finished dining
  • Stock service areas with supplies such tableware, linen etc
  • Coordinates with other personnel
  • Follows the department standards
  • Follows out F&B hygiene procedure as per hotel regulations
  • Answers phones, completes financial transactions and reports
  • Attends department meeting and training when requested
  • Is always clean and properly groomed on duty, according to hotel policy
  • Performs all duties other than above requested by the F&B Supervisor, Manager and Hotel Manager.
Minimum job requirements:
  • Minimum 2 years of expirience.

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istaknuti poslodavci

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  • www.portomontenegro.com
  • www.benuapoteka.me
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  • www.aman.com/resorts/aman-sveti-stefan
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