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Assistant housekeeper

Budva, Crna Gora 31. jul 2019.

Villa Geba

Astonishing Villa Geba placed in Budva is looking for

ASSISTANT HOUSEKEEPER

HIERARCHY    HEAD HOUSEKEEPER
RELATIONS    RECEPTION/MAINTENANCE/RESTAURANT

COMPETENCES:
  • Good sense of cleanliness and Service Excellence
  • Well organised
  • Executes tasks rapidly and efficiently
  • Integrates easily into a team
  • Discretion and honesty
  • Respect for procedures
  • Maintains an impeccable uniform
  • Eye for detail and the ability to effectively deal with guests, other departments and housekeeping staff.
  • Able to identify the products and equipment that identify with each task
  • Able to work independently
  • Strictly adhere to hygiene standards defined by HACCP rules and regulations
  • Is polyvalent and able to carry out directions from any management team member
  • Understands and takes into account the function of the hierarchy
  • Good problem-solving skills
  • Possesses the power of observation
  • Experience with turn down service, special needs of VIP Guests, foreign dignitaries, etc. is helpful.
  • Eager to learn and evolve personally and professionally
ACTIVITES:
  • Assigns team members their duties and inspects work for conformance to prescribed standards of cleanliness.
  • Maintain clear and efficient communication and coordination with the Front Office and other departments of the hotel.  
  • Inventories cleaning supplies & linen stock to ensure adequate supplies.
  • Investigates concerns regarding housekeeping service and equipment and takes corrective action.
  • Provides support to the Executive Housekeeper in all areas of Housekeeping operation, such as staff training, coaching, counseling and also enforces to the hotels standard operating procedures.
  • Ensures guest rooms are properly secured and that proper key control procedures are utilized by the housekeeping staff.
  • Advises manager, desk clerk, & admitting personnel of rooms ready for occupancy.
  • Rewards employees who use their empowerment to meet or exceed guest expectations.
  • Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
  • Attend to any guest complaints and take service recovery measures if required.
  • Anticipate and Identify the guests’ requests and react swiftly
PREREQUISITES:
  • High standard of spoken and written English
  • Strong management capabilities
  • Flexible working hours subject to the demands of the business
  • Passion and excellence
EDUCATION:
  • Hotel management Graduate or higher
EXPERIENCE:
  • At least 3 years’ experience in a well-established hotel
  • Minimum 5 years’ experience as chamber mid and 2 years’ experience in a similar position
  • Previous experience in luxury establishments preferred
Please send your CV for this job in ENGLISH to valerie@iconic-collection.com

Villa Geba

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