Astonishing Villa Geba placed in Budva is looking for
BARMAN/BARMAID
HIERARCHY MANAGER/ ASSISTANT MANAGER
RELATIONS CUISINE/BAR/RESTAURANT
COMPETENCES:
- « Service Excellence »
- Well presented, joyous personality and discreet manner
- Is well organised
- Ability to Sell or influence others for up selling and suggestive selling.
- Executes tasks rapidly and efficiently
- Integrates easily into a team
- Good sales skills
- Maintains an impeccable uniform
- Anticipates and Identifies the guests’ requests and reacts swiftly
- Demonstrates rigor
- Reacts instinctively in high-pressure situations
- Strictly adhere to hygiene standards defined by HACCP rules and regulations
- Is polyvalent and able to carry out directions from any management team member
- Understands and executes the logic order of task completion
- Understands and takes into account the function of the hierarchy
- Good problem-solving skills
- Possesses the power of observation
- Eager to learn and evolve personally and professionally
ACTIVITES:
- Interact with customers, take orders and serves for drinks and snacks.
- Serves snacks and drinks to the customer.
- Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
- Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
- Assess customers’ needs and preferences and make recommendations
- Serve customers in a friendly and helpful manner.
- Keep the bar counter and work area neat and clean at all times.
- Provide guidance to guests on hotel activities, dining options and general regional information.
- Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
- Demonstrate a thorough knowledge of food and beverage products, menus and Promotions
- Clean up after customers and clean work area.
- Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
- Comply with all food and beverage regulations
- Perform Other duties as and when assigned by the hotel management.
- Ensure that the guest is the priority of all activities
- Be at the absolute disposition of the guest
- Guarantee a high standard of service
- Correctly present, open and pour wine tableside
- Receive deliveries and store correctly
PREREQUISITES:
- High standard of spoken and written English
- 3 or more spoken languages preferred
- Flexible working hours subject to the demands of the business
- Passion and Excellence
EDUCATION:
- High School Diploma or equivalent
- Hospitality School Graduate Degree preferred
EXPERIENCE:
- 3 years’ minimum experience in a similar position
- Previous experience in a luxury establishment preferred
