Astonishing Villa Geba placed in Budva is looking for
BELL BOY
HIERARCHY CHEF DE RECEPTION
RELATIONS RECEPTION
COMPETENCES:
- Service Excellence
- Well presented, joyous personality and discreet manner
- Able to provide an efficient luggage storage, delivery and collection service. Well organised
- Good knowledge of surrounding environment, local culture and activities
- Executes tasks rapidly and efficiently
- Discretion and honesty
- Maintains an impeccable uniform
- Identifies the guests’ requests and reacts appropriately
- Demonstrates rigor
- Reacts instinctively in high-pressure situations
- Fluent in English and local language
- Is polyvalent and able to carry out directions from any management team member
- Understands and executes the logic order of task completion
- Understands and takes into account the function of the hierarchy
- Possesses the power of observation
- Eager to learn and evolve both personally and professionally
ACTIVITES:
- Checks the daily arrival list for VVIP's or guests with special need
- To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
- To be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues and visitors when requested.
- Delivers faxes, messages, packages and flowers to guests rooms and other offices.
- Ensure safe storage and collect ticketing of guest coats and personal items
- Respond to guest requests and queries providing a knowledgeable, efficient and helpful information service.
- Provide items on loan to guest and collect the items back from guest before departure
- Carry out requests or directions from any management team member
- Assists guests with luggage to the front desk
- Perform any other works as and when assigned by the management
PREREQUISITES:
- 3 or more spoken languages including English
- Flexible working hours subject to the demands of business
- Passion and excellence
- Driving licence
EXPERIENCE:
- 2 years’ experience in a similar position
- Previous experience in a luxury establishment preferred
