Travel Agency Manager
Responsibilities
You will be responsible for running the travel outlet and developing strategies to hit or exceed sales targets. You'll typically need to:
- promote and market the business, sometimes to new or niche markets
- manage budgets and maintain statistical and financial records
- sell travel products and tour packages
- source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
- deliver and exceed branch performance and productivity
- take part in familiarization visits to new destinations, to gather information on issues and amenities of interest to consumers
- cooperate with travel partners, including airlines and hotels, to manage bookings and schedules, often a year in advance
- deal with customer enquiries and aim to meet their expectations
- provide sales reports to head office
- implement alternative and innovative ideas for achieving new business
- enable the smooth, efficient running of the business
Skills
You'll need to have:
- communication skills
- sales and customer service skills
- diplomacy and tact
- innovation and energy
- commitment to people management
- the ability to lead and motivate a team
- sound judgment with attention to detail
- competent IT skills
- strong organizational skills
- resilience to cope with long hours and pressure at peak times
- genuine interest in travel
Our perfect candidate is fluent in English, finished Faculty of Tourism and has 3+ years of work experience.
Please apply by sending your CV in English.
Turistička agencija Venn Tour