Nаziv Kоmpаniје
Aman Resort Sveti Stefan

Sveti Stefan
Budva,Crna Gora

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Prоfil kоmpаniје

Event manager





Menadžment, Ostalo



Manages event management functions and staff on a daily basis, including Event Planning, Banquets/Catering, Event Service and Event Technology. Responsibilities include preparing event documentation and coordinating with Sales, property departments and customers to ensure consistent, high-level service throughout pre-event, event and post-event phases of property events, ensuring property events have a seamless turnover from sales to service back to sales. Maximizes revenue opportunities by up-selling and/or offering enhancements to create outstanding events, as well as accurately forecasting all events. Develops and directs event planning and operational team to provide consistent, high quality service.
  • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
  • Ensures customer is promptly greeted during the event phase, hands off to the Event Operations team for the execution of details, and executes the event (as appropriate)
  • Adheres to all standards, policies, and procedures
  • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
  • Attends pre-event meetings as needed to understand group needs
  • Communicates critical information to Event Service Team
  • Communicates expected performance and trains staff in processes (as appropriate)
  • Delivers excellent customer service throughout the customer experience and encourages the same from other employees
  • Empowers employees to provide excellent customer service.
  • Sets a positive example for guest relations
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations
  • Follows up with customer post-event
  • Responds to and handles guest problems and complaints
  • Interacts with guests to obtain feedback on product quality and service levels
  • Performs other duties as assigned to meet business needs
Education and Experience
  • Bachelor degree required;
  • 3 -5 years experience in hotels event management, food and beverage, sales and marketing and/or related professional area
  • Strong organizational skills and ability to prioritize tasks
  • Strong communication and interpersonal skills
  • Works well within time limits, meets deadlines
  • Focus on customer service, approaching work with a friendly, energetic, approachable, motivated and calm demeanor
  • Must be proficient in computer knowledge
  • Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
  • Open to expats
  • Opera knowledge
If you are interested, please send us your CV in Montenegrin or English (preferably with a photo) to the e-mail address: [email protected]. Only shortlisted candidates will be contacted.

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  • www.astoriamontenegro.com
  • www.uniqa.me
  • http://www.avalaresort.com
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  • http://www.financeplus.me/
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