Zaposli.me: Prijava za posao - Investor Concierge

Nаziv Kоmpаniје

Arton Capital MNE

Capital Plaza
Podgorica,Crna Gora

Sačuvaj kontakt
Prоfil kоmpаniје

Investor Concierge

col-narrow-left

Lоkаciја:

Podgorica,

Kаtеgоriје:

Administracija

col-narrow-right

Datum postavljanja oglasa:

21.11.2019

Rok za prijavu:

15.12.2019

col-wide

JOB PURPOSE

The Investor Concierge is responsible to support the Program Management with various client service activities related to clients visiting the office. The job aims to create high-quality experience and increase client satisfaction and trust to the company by performing customer services. Assisting on basic administrative support required in the office such as filing, record keeping, maintenance and creating positive ambiance/atmosphere for clients and guests.

JOB RESPONSIBILITIES & ACCOUNTABILITIES

Performs primary client servicing tasks such as: airport meet and greet, create and manage clients’ visiting agenda and escorting to clients to site visits;
Performs auxiliary client servicing tasks such as: arranging for guided tours and sightseeing, acquiring local SIM card, local transportation services;
Coordinates resource allocation needs with Program Manager (as it relates to meetings with real estate developers, lawyers and other service providers) and Office Administrator (as it relates to using the company car and driver);
Serves as interpreter for Chinese clients, must translate messages or information align to business ethics and standards;
Provide team support and perform basic administrative tasks such as document filing, couriers, data management, etc.
Prepare correspondence according to company standards and brand guidelines;
Fosters a work culture that is built on the foundations of our organizational vision, mission and values;
Perform other duties and responsibilities as assign from time to time.

KNOWLEDGE, SKILLS, EXPERIENCE AND ABILITIES

Knowledge: Customer service knowledge. MS Office programs, search engines, time management tools and schedule management. Knowledge of office administrative procedures and systems.
Skills: Excellent customer service skills. Excellent communication skills – verbal and written. Planning, time management and prioritization skills are a must. Active listener and actively looking for ways to help clients. Friendliness and positive attitude are key pre-requisites for the role. Local knowledge (transportation, booking tours, reservations, directions, knowledge of local amenities, etc.) is expected. Proof of language competences for English and Chinese.
Experience and education: University Degree or diploma. Administrative experience preferably with Chinese clients. Previous experience in client relationship, customer service, or the hospitality industry or tourism shall be regarded as a plus.
Abilities: Dynamic and active personality. Patience and flexibility, conflict-resolution attitude, punctuality, attention to detail, discreteness and professionalism.

NOTE: Apply using zaposli.ME website or send us your CV on mail [email protected].