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Lazure Marina&Hotel

Braće Pedišića bb
Herceg Novi,Crna Gora

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Food and Beverage Supervisor



Herceg Novi,


Turizam, Ugostiteljstvo
JOB TITLE: Food and Beverage Supervisor
DEPARTMENT: Food and Beverage
SUPERVISION RECEIVED FROM: directly Food and Beverage Manager
SUPERVISION RECEIVED FROM: indirectly General Manager
SUPERVISION EXERCISED: Food and Beverage staff members

Under the direction of the F&B Manager or his / her delegate and within the limits of established policies and procedures the Supervisor is responsible for efficient service to the guests. He / she must ensure the highest standard of service and the greatest possible guest satisfaction. The Supervisor is assisting the Food and beverage Manager in his/her duties.

  • Reports directly to and communicates with the F&B Manager on all pertinent matters affecting guests serving in restaurants and bars
  • Co-ordinates with his colleagues to ensure service is delivered in a smooth and effective manner
  • Interacts and serves guests at all restaurants and bars
  • Trains staff to provide high standards of service and to increase their knowledge
  • Assists the Manager in scheduling, purchasing and preparation of reports
  • Conducts meeting with the staff members
  • Follows up the health and safety regulations
  • Supervises the staff members in their duties
  • Ensurs all opening, closing and running side work is completed on a daily basis
  • Controls the labour cost and all related costs
  • Provides efficient, expedient and courteous service to the guests
  • When necessary assists the staff members in their duties
  • Monitors the cleanliness, maintenance and upkeep of all equipment, furniture, and other items
  • Inspects the equipment. Ensures its proper usage. Performs inventories
  • Resolves customer care cases
  • Monitors all phone calls to room service department to ensure timely resolution for same
  • Checks the re-stocking of the service areas with supplies and products
  • Executes functions or special receptions in rooms, suites and boardroom
  • Prepares inventory or purchase requisitions as needed to replenish supply
  • Checks buffet/reception tables and coffee breaks process
  • Monitors and ensures completion of orders, administers all maintenance projects
  • Ensures the compliance with departmental policies and brand standards
  • Acts as a liaison between kitchen and front of house employees and operations
  • Attends department meeting and training when requested
  • Is always clean and properly groomed on duty, according to hotel policy
  • Performs all duties other than above requested by the F&B Manager and Hotel Manager.
Be part of our team. Send us your CV on mail: [email protected]

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