Bell boy
Number of candidates: 4
REPORTS TO: Front OfficeTeam Leader
POSITION SUMMARY:To be the dedicated Bellboy responsible for providing and maintaining exceptional service in relevant areas of the Front Office, ensuring that the guest experience approach of Nikki Beach Hotel is aligned to the goals and objectives of the Company, team and individuals.
DUTIES AND RESPONSIBILITIES:
- Overseeing all aspects of storing and retrieving guest luggage and packages.
- Being visible in guest view for the major portion of the work period.
- Being involved in operation when needed during peak periods.
- Consistently providing intuitive, caring and sincere service.
- Swiftly handling guest requests and reacting quickly, logging and notifying appropriate departments.
- Ensuring that guest concerns are openly shared in the guest experience.
- Following Nikki Beach standards for grooming.
- Being aware of all arriving VIP guests.
- Being present during heavy driveway traffic periods.
- Following the safety and security rules and regulations.
- Ensuring that communication throughout the department is channelled through every level.
- Building strong and effective working relationships at all levels across the Company.
- Energizing, motivating and inspiring associates to achieve set results and reach full potential.
REQUIREMENTS:
- Must be able to speak, read, write and understand the primary language used in the workplace and English.
- Requires good communication skills, both verbal and written.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
- Working under direct supervision and achieving maximum results from myself and the team.
- Have proper work discipline, a smooth communication and teamwork.
- Being proactive at all times.
- Having the ability to work in a fast-paced work environment and be a team player with first class people skills.
- Having the ability to deliver results within a driven environment with multiple deadlines.
- Ensuring careful handling and maintenance of all talent resources related equipment and company assets
Experience
1 years of experience as a bell boy or in similar related position.
Place of work: Nikki Beach Montenegro,Tivat
Successful candidates will be invited for an interview.
Join our team; send your application electronically in English.
Only short listed candidates will be contacted.
hr.montenegro@nikkibeach.com
All applications will be handled with absolute confidentiality.
Application deadline: 01.02.2022