Job Description: Food and Beverage Manager Department: Food & Beverage, Level 1 Reporting directly: General Manager
Summary We are looking for a proactive, dynamic and passionate Food & Beverage Manager to join the Lazure Hotel & Marina team in Herceg Novi, Montenegro managed by Sophos Hotels SA. The F&B Manager is responsible for the efficient operations of all Food and Beverage Department of the hotel. He/ she collaborates with the Executive Chef to ensure that guests always receive the highest level of food and beverages service in accordance to the company policies and standards.
Key responsibilities
Direct and supervise all F&B operations at close range by being physically involved in all aspects of the operations
Work closely with the Executive Chef on the design of menus, buffets and other F&B service offers
Ensure the regulations of the highest food hygiene standards
Conduct daily and monthly communication meetings to ensure an effective flow of information within the department
Ensure that guests feel welcomed and comfortable in all F&B outlets in all places where F&B Services are provided, anticipate and attend to guests needs in all F&B outlets to ensure maximum guest satisfaction
Ensure that guests are properly informed and guided as to the choices available to them in terms of F&B services
Meet guests regularly, listen to and discuss their preferences to ensure the best possible fit between guest's expectations and services provided
Deal promptly with customer complaints and launch service recovery procedures whenever necessary
Promote incremental sales revenue in the F&B department
Monitor F&B budgets and costs as per company policy
Control inventories of F&B commodities, small equipment and other consumables
Ensure adequate yield and profitability of F&B operations
Continuously introduce new concepts and ideas to develop the F&B services.
Initiate, supervise and monitor the implementation of appropriate training to enhance the level of knowledge, skills and attitude of F&B personnel
Ensure that the F&B Human Resources are well motivated and that all staff problems are promptly resolved
Ensure that F&B personnel is recognized and adequately rewarded for the performances
At management discretion, direction may be given for tasks outside the scope of work described.
Qualifications& Experience We expect the candidate to have a Degree in Hospitality Management or related field and at least 2 years international experience in the capacity of Food and Beverage Manager at Luxury Hotels and Resorts. Preferred pre-opening experience, but not must. Excellent communication skills in English and local language, both written and verbal. Strong interpersonal and problem-solving abilities. Highly responsible & reliable.
LAZURE Hotel & Marina is residing on the Adriatic coast of Montenegro at the entrance to the picturesque Kotor bay, next to the beautiful medieval city of Herceg Novi. Lazure Hotel & Marina revives the historical premises of Lazaret, an 18-th century landmark, which has been carefully renovated and brought back to life as a luxury boutique hotel offering exceptional standards of
service inspired by Montenegrin hospitality values.
LAZURE Hotel & Marina is residing on the Adriatic coast of Montenegro at the entrance to the picturesque Kotor bay, next to the beautiful medieval city of Herceg Novi. Lazure Hotel & Marina revives the historical premises of Lazaret, an 18-th century landmark, which has been carefully renovated and brought back to life as a luxury boutique hotel offering exceptional standards of service inspired by Montenegrin hospitality values.
Facilities:
Lazure Hotel - Historical Building (24 rooms)
Lazure Hotel - Residential Building (104 rooms & 58 residences)
Rosemarine Restaurant
Augusto Brasserie
1729 Wine Bar
Rocco Lounge Bar
Beach & Beach Bar
Atmosphere Spa & Wellness
Meetings & Events venues
Marina with 156 berths and Yacht Club