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Customer Service Agent

Podgorica, Crna Gora 19. avgust 2022.

International Bridge

International Bridge is an international company specialized in shipping large volume small packages. We are currently looking for Customer Service Agent to join our team.  

  • Handling written customer requests – by e-mail – in English
  • Handling incoming telephone calls – in English
  • Providing information to customers regarding services and procedures
  • Working with Operations department and delivery partners
  • Working with carriers to obtain needed information
  • Monitoring movement of the packages
  • Fluency in English is obligatory
  • Minimum High school degree (some university studies preferable)
  • Computer skills 
  • Communication skills
  • Ability to work in a team
  • People oriented personality
  • Goal oriented and intuitive
  • Fluency in Spanish is a plus
We offer:
  • Customer service training, skillset development
  • Working in a dynamic environment which allows to freely express opinions, ideas and inspire new ways of doing things
  • Being a part of a highly competent, collaborative and international environment
To apply for this position, send your resume and a motivation letter written in English to careers@myib.com.

International Bridge doo