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International Bridge is an international company specialized in shipping large volume small packages. We are currently looking for Customer Service Agent to join our team.
Responsibilities:
Responsibilities:
- Handling written customer requests – by e-mail – in English
- Handling incoming telephone calls – in English
- Providing information to customers regarding services and procedures
- Working with Operations department and delivery partners
- Working with carriers to obtain needed information
- Monitoring movement of the packages
Requirements:
- Fluency in English is obligatory
- Minimum High school degree (some university studies preferable)
- Computer skills
- Communication skills
- Ability to work in a team
- People oriented personality
- Goal oriented and intuitive
- Fluency in Spanish is a plus
We offer:
- Customer service training, skillset development
- Working in a dynamic environment which allows to freely express opinions, ideas and inspire new ways of doing things
- Being a part of a highly competent, collaborative and international environment
To apply for this position, send your resume and a motivation letter written in English to careers@myib.com.
International Bridge doo
