If you are ambitious, responsible and ready to work in a team that
provides high level services for our guests - join us!
POSITION:
Conference and Banquet Operations Manager
JOB DESCRIPTION:
- A Conference and Banquet Operations Manager is responsible for managing all Conference and Banquet operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met.
WHAT WILL I BE DOING?
As a Conference and Banquet Operations Manager, you are responsible for managing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience. A Conference and Banquet Operations Manager will also be required to optimise sales and provide leadership to the team to ensure department targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage all Conference and Banqueting operations;
- Maintain exceptional levels of customer service;
- Ensure compliance of brand standards;
- Evaluate guest satisfaction levels with a focus on continuous improvement;
- Aware of trends and propose ideas to build the range and quality of Conference and Banquet;
- Optimise sales and contain costs, identifying any areas for action.
WHAT ARE WE LOOKING FOR?
Conference and Banquet Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Strong knowledge of hotel/leisure/service sector;
- Proven knowledge of English / C1/B2;
- Degree or diploma in Hotel Management or equivalent;
- Exceptional communication skills;
- Exceptional leadership skills to create a winning team.
- Conference and Banquet Operations experience in a managerial position in hotel/Events Centre or similar;
- Passion for delivering exceptional levels of guest service.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Interested candidates can send CV, recent photo and possible references to the following email address: podgorica_recruitment@hilton.com with an indication of the position they are applying for.
Only shortlisted candidates will be contacted.
Hilton Podgorica Crna Gora
