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Join Our Team - Customer Service Representative (m/f)
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? We are currently seeking dedicated individuals to join our team as Customer Service Representatives.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Collaborate with other departments to resolve customer issues and escalate when necessary.
- Ensure customer satisfaction by exceeding expectations in every interaction.
- Strong English verbal and written communication skills.
- Excellent problem-solving abilities and attention to detail.
- Prior experience in customer service or related field preferred but not mandatory
- Ability to handle high-stress situations with a positive attitude.
- Flexibility to work in a team and independently.
Working Days: Monday to Friday
Hours: Full-time
About International Bridge, Inc.
Since 1999, International Bridge has been providing high-quality, small-parcel shipping services to some of the largest e-commerce retailers in the world. By designing solutions focused on consumers who are demanding low-cost or no-cost shipping from their e-commerce providers, International Bridge is changing the small-parcel-shipping paradigm by enabling high-volume shippers, domestically and internationally, to reach consumers efficiently and effectively in all areas of the US. To augment our unique delivery model, we have developed cutting-edge systems that bind the customer, the package, and the shipping process together in a real-time interactive process.
Our products:
https://blue.myib.com/
https://safepackage.com/
https://www.myib.com/
How to apply:
If you are enthusiastic about delivering exceptional customer service and ready to contribute to a dynamic team, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience to careers@myib.com.
International Bridge doo
