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Role Overview:
You will be joining the dynamic IT team as a skilled and motivated HelpDesk. In this role, you will be responsible for managing and maintaining IT infrastructure to ensure the smooth operation of the systems, networks, and servers.
Key Responsibilities:
You will be joining the dynamic IT team as a skilled and motivated HelpDesk. In this role, you will be responsible for managing and maintaining IT infrastructure to ensure the smooth operation of the systems, networks, and servers.
Key Responsibilities:
- Handling and resolving client inquiries, providing remote troubleshooting;
- Consulting and supporting users in resolving their issues;
- Generating requests in the Jira project management system.
- Minimum 1.5 years of work experience;
- Advanced PC skills, capable of troubleshooting at a system administrator level;
- Experience assembling and configuring computers of any complexity, installing operating systems, and software;
- Ability to ensure continuous operation of IT infrastructure;
- Excellent communication skills necessary for interacting with colleagues;
- Experience in user support and configuration of office equipment (computers, phones, printers, scanners, cameras, etc.);
- Proficient in prioritizing tasks and meeting deadlines efficiently;
- Attentive to the smallest details;
- Skilled in analyzing problems and finding innovative solutions;
- Upper-intermediate level English is a must.
- A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
- Competitive compensation and regular career development reviews;
- A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
- Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
- Educational Allowances that give you the opportunity to expand your knowledge and experience;
- You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
- A comprehensive health insurance plan depending on your current location;
- Referral program with financial rewards for bringing top talent to the company;
- Engaging in team-building activities and corporate parties.
- HR Interview with the Recruiter;
- Final interview with the team;
- Final decision.
If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!
Send your applications via email: careers@giti2c.com
Send your applications via email: careers@giti2c.com
