Oglasi za posao

Help Desk Specialist

Budva, Crna Gora 11. avgust 2024.

Riffdale Technologies

Role Overview:
You will be joining the dynamic IT team as a skilled and motivated HelpDesk. In this role, you will be responsible for managing and maintaining IT infrastructure to ensure the smooth operation of the systems, networks, and servers.

Key Responsibilities:
  • Handling and resolving client inquiries, providing remote troubleshooting;
  • Consulting and supporting users in resolving their issues;
  • Generating requests in the Jira project management system.
Ideal profile for the position:
  • Minimum 1.5 years of work experience;
  • Advanced PC skills, capable of troubleshooting at a system administrator level;
  • Experience assembling and configuring computers of any complexity, installing operating systems, and software;
  • Ability to ensure continuous operation of IT infrastructure;
  • Excellent communication skills necessary for interacting with colleagues;
  • Experience in user support and configuration of office equipment (computers, phones, printers, scanners, cameras, etc.);
  • Proficient in prioritizing tasks and meeting deadlines efficiently;
  • Attentive to the smallest details;
  • Skilled in analyzing problems and finding innovative solutions;
  • Upper-intermediate level English is a must.
The company guarantees you the following benefits:
  • A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
  • Competitive compensation and regular career development reviews;
  • A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
  • Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
  • Educational Allowances that give you the opportunity to expand your knowledge and experience;
  • You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
  • A comprehensive health insurance plan depending on your current location;
  • Referral program with financial rewards for bringing top talent to the company;
  • Engaging in team-building activities and corporate parties.
Interview process:
  • HR Interview with the Recruiter;
  • Final interview with the team;
  • Final decision.
If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!
Send your applications via email: careers@giti2c.com