Sales and Marketing Manager (m/f)

Podgorica, Crna Gora 18. septembar 2024.

Hard Rock Cafe

Konkurišite

For the needs of our Hard Rock Cafe Podgorica brand, we are looking for a new team member for the following job position in Podgorica:

Sales and Marketing Manager

PRIMARY RESPONSIBILITIES:

Demonstrate financial comprehension of the Cafe’s budget and P&L.
Execution and development of marketing initiatives.
Development of sales strategies that generate consistent year-over-year entrée count growth
Manage marketing expenses in accordance with the Cafe’s budget and forecast models.
Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.
Market a multi- product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local).
Foster an environment of customer service in which all team members put the guest first in every situation.
Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.
Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met.
Ability to ideate and execute meetings & events that exceed the expectations of all clients.
Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.
Clearly define goals and expectations for team members using performance review tools and hold the team accountable for successful performance.
Support team development and advancement along well-defined career paths.
Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.
Possess a self-motivated approach to his/her own personal and professional growth.

REQUIREMENTS EXPERIENCE, EDUCATION, AND CERTIFICATIONS:

3+ years in a sales and marketing role preferably in a hospitality setting.
Experience with CRM platforms.
Expertise in social media platforms.
Background in music industry a plus. SKILLS
Ability to learn and bring "out of the box" ideas to theirt eam.
Genuine enthusiasm and aptitude for sales.
Excellent verbal and written communication skills.
High level of business acumen and common sense.
Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
Must possess strong communication and listening skills, excellent speaking, reading and writing.
Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
Multiple language abilities a plus, fluency in English required.

PHYSICAL DEMANDS:

Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.
Ability to sit for extended periods of time.
Ability to make repeating movements of the arms, hands, and wrists.
Ability to express or exchange ideas verbally and perceive sound by ear.
Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
Ability to turn or twist body parts in a circular motion.
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
Ability to travel via auto or airplane for long periods of time.

WHAT WE OFFER:

A dynamic, positive and creative environment that enables growth and development in achieving your full potential
The possibility of an indefinite contract, good salary and the opportunity for rapid career advancement based on performance
A company that recognizes and invests in the career development and satisfaction of its employees
Laptop, mobile phone and spending plan according to company policy
30% discount in restaurant Desetka, Kamenovo beach, BIP hotel, Šišarka restaurant, as well as discounts with numerous partners with whom we cooperate
20% discount at Supplement House
15% discount at Hard Rock Café Podgorica
Discounted prices at The Capital Fitness Center in Atlas Capital Center
Benefits when buying airline tickets with our partners, Air Serbia, Turkish Airline
Participation in company teambuilding

If you want to become a member of the Hard Rock Cafe family, send your CV no later than 18.09.2024. to the email address: administration@hrcpodgorica.com .