For the needs of our Hard Rock Cafe Podgorica brand, we are looking for a new team member for the following job position in Podgorica:
Sales and Marketing Manager
PRIMARY RESPONSIBILITIES:
- Demonstrate financial comprehension of the Cafe’s budget and P&L.
- Execution and development of marketing initiatives.
- Development of sales strategies that generate consistent year-over-year entrée count growth
- Manage marketing expenses in accordance with the Cafe’s budget and forecast models.
- Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards.
- Market a multi- product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local).
- Foster an environment of customer service in which all team members put the guest first in every situation.
- Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems.
- Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met.
- Ability to ideate and execute meetings & events that exceed the expectations of all clients.
- Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.
- Clearly define goals and expectations for team members using performance review tools and hold the team accountable for successful performance.
- Support team development and advancement along well-defined career paths.
- Serve as a Learning Coach developing, implementing, and executing learning & developmental programs for all individuals under his/her stewardship to drive continuous improvement and employee retention.
- Possess a self-motivated approach to his/her own personal and professional growth.
REQUIREMENTS EXPERIENCE, EDUCATION, AND CERTIFICATIONS:
- 3+ years in a sales and marketing role preferably in a hospitality setting.
- Experience with CRM platforms.
- Expertise in social media platforms.
- Background in music industry a plus. SKILLS
- Ability to learn and bring "out of the box" ideas to theirt eam.
- Genuine enthusiasm and aptitude for sales.
- Excellent verbal and written communication skills.
- High level of business acumen and common sense.
- Demonstrates strong problem solving skills through ability to diagnose and implement solutions.
- Must possess strong communication and listening skills, excellent speaking, reading and writing.
- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
- Ability to effectively pitch and present information in one-on-one and group situations to media, customers, clients, partners and other employees of the organization.
- Multiple language abilities a plus, fluency in English required.
PHYSICAL DEMANDS:
- Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
- Ability to travel via auto or airplane for long periods of time.
WHAT WE OFFER:
- A dynamic, positive and creative environment that enables growth and development in achieving your full potential
- The possibility of an indefinite contract, good salary and the opportunity for rapid career advancement based on performance
- A company that recognizes and invests in the career development and satisfaction of its employees
- Laptop, mobile phone and spending plan according to company policy
- 30% discount in restaurant Desetka, Kamenovo beach, BIP hotel, Šišarka restaurant, as well as discounts with numerous partners with whom we cooperate
- 20% discount at Supplement House
- 15% discount at Hard Rock Café Podgorica
- Discounted prices at The Capital Fitness Center in Atlas Capital Center
- Benefits when buying airline tickets with our partners, Air Serbia, Turkish Airline
- Participation in company teambuilding
If you want to become a member of the Hard Rock Cafe family, send your CV no later than 18.09.2024. to the email address: administration@hrcpodgorica.com .