For the needs of our Hard Rock Cafe Podgorica brand, we are looking for a new team member for the following job position in Podgorica:
Marketing Manager
JOB DUTIES OF AN EMPLOYEE:
- Demonstrate financial comprehension of the Cafe’s budget and P&L
- Execution and development of marketing initiatives
- Development of sales strategies that generate consistent year-over-year entrée count growth
- Manage marketing expenses in accordance with the Cafe’s budget and forecast models
- Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards
- Market a multi-product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local)
- Foster an environment of customer service in which all team members have attitude that the customer is always right
- Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems
- Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met
- Ability to create and execute gathering and events that exceed the expectations of all clients
- Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact
- Clearly define goals and expectations for team members using performance review tools and hold the team accountable for successful performance
- Possess a self-motivated approach to his/her own personal and professional growth
NECESSARY KNOWLEDGE AND SKILLS:
- 3+ years in a sales and marketing role preferably in a hospitality setting
- Experience with CRM platforms
- Expertise in social media platforms
- Background in music industry is an asset
- Knowledge of sale optimization is a plus
- Multiple language abilities is nice to have, fluency in English is required
- Orientation to achieving excellent results
- Availability to work in shifts, including weekends and holidays as needed
- Ability to learn and bring "out of the box" ideas to the team
- Genuine enthusiasm and atitude for sales
- Demonstrates strong problem solving skills through ability to diagnose and implement solutions
- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
- Proactivity, excellent communication skills and emphasize on soft skills
- Punctuality and excellent organizational skills
- Reliable, with high integrity and strong work ethic
- Dedication and desire to grow within our brand
WHAT WE OFFER:
- A dynamic, positive and creative environment that enables growth and development in achieving your full potential
- The possibility of an indefinite contract, good salary and the opportunity for rapid career advancement based on performance
- A company that recognizes and invests in the career development and satisfaction of its employees
- Laptop, mobile phone and spending plan according to company policy
- 30% discount in restaurant Desetka, Kamenovo beach, BIP hotel, Šišarka restaurant, as well as discounts with numerous partners with whom we cooperate
- 20% discount at Supplement House
- 15% discount at Hard Rock Café Podgorica
- Discounted prices at The Capital Fitness Center in Atlas Capital Center
- Benefits when buying airline tickets with our partners, Air Serbia, Turkish Airline
- Participation in company teambuilding