We are seeking an Account Manager with a solid understanding of digital marketing. In this role, you will be the key link between our internal teams and assigned clients, ensuring timely delivery of high-quality solutions aligned with business goals. The ideal candidate is highly organized, confident in communication, and capable of managing multiple client accounts with professionalism and strategic insight. If you are passionate about building meaningful partnerships and driving performance, we’d love to meet you.
About the Company:
We Are Ai is a MarTech agency based in Podgorica, specializing in providing comprehensive services in digital marketing and web development.
Our team focuses on creating marketing strategies, managing social media campaigns, Meta and Google campaigns, SEO optimization, website development, and graphic design. We are dedicated to delivering effective digital solutions that support the growth and success of our clients.
As a member of the ICT Cortex cluster and an official Google Premier Partner for Montenegro, we work with a wide range of clients in both domestic and global markets.
We are expanding our team and looking for an Account Manager who will support our clients through daily collaboration and ensure service quality and consistency.
Main responsibilities:
About the Company:
We Are Ai is a MarTech agency based in Podgorica, specializing in providing comprehensive services in digital marketing and web development.
Our team focuses on creating marketing strategies, managing social media campaigns, Meta and Google campaigns, SEO optimization, website development, and graphic design. We are dedicated to delivering effective digital solutions that support the growth and success of our clients.
As a member of the ICT Cortex cluster and an official Google Premier Partner for Montenegro, we work with a wide range of clients in both domestic and global markets.
We are expanding our team and looking for an Account Manager who will support our clients through daily collaboration and ensure service quality and consistency.
Main responsibilities:
- Client Relationship Management - maintains a partnership-based relationship with clients through proactive communication, understanding of client needs, and expectation management throughout the entire engagement;
- Client Request Processing - translates client inquiries and requests into clear briefs and operational tasks for teams, with defined timelines, priorities, and budgets;
- Client Delivery Management - guides the client through the delivery process, ensuring that conceptual and final solutions are presented, revised, and delivered on time;
- Revenue Growth - grows revenue per client through sales and upselling, preparation of proposals, and support in negotiations in line with the sales policy;
- Financial Management - ensures timely invoicing and collection for client accounts, with proper documentation and tracking of receivables status;
- Reporting - plans own work and provides transparent reporting on account performance (sales, upselling, collections, complaints), including the implementation of agreed corrective actions;
- Service Offering Development - brings market and industry insights from assigned sectors and initiates improvements to services and offerings to increase value for clients and the company;
- Complaint Management - manages the complaint process from receipt to closure through communication with the client and internal teams, while protecting relationships, deadlines, and business results.
We are looking for a candidate with the following qualifications and skills essential for this position:
- Excellent command of the English language - mandatory;
- Solid understanding of digital marketing principles;
- Strong communication skills;
- Ability to organize work efficiently;
- Proactive and solution-oriented mindset.
In our company, you will have the opportunity to:
- Collaborate with individuals with extensive experience in the marketing field;
- Work in a team dedicated to growth and improving its services;
- Develop professionally through external training and conferences;
- Advance within the company;
- Enjoy the flexibility of working one day from home;
- Benefit from discounts for services provided by partner companies.
All interested candidates can apply by sending their application to our email address: jobs@weareai.me.
We thank you in advance for your interest in joining our team!
We thank you in advance for your interest in joining our team!
