Join the Tribe! At Nikki Beach Resort & Spa Montenegro we wake up every morning ready to Celebrate Life and make it contagious! Are you as passionate about the hospitality industry as we are? Are you looking to create long-lasting and exquisite customer experiences to a global clientele? Do you crave the sunshine and want to meet new people? If so, then our tribe is the right fit for you!
We are looking for a Waiter whose role is to deliver an outstanding customer experience. We’re seeking a passion for hospitality, creativity, and a drive to be extraordinary!
Gain international experience and join our diverse team of very skilled professionals.
Your tasks will cover the following:
- Has a very good understanding of the Nikki Beach concept and offerings including promotions and is able to verbally explain those to the guests
- Provide an exceptional guest service experience to all guest
- Serve & run food and beverage to the clients tables and area
- You are responsible to provide food and beverage service according to Nikki Beach brand standards, guidelines, and procedures
- Service is to be presented in a fun, friendly and professional manner
- Staying guest focused and nurturing an excellent guest experience
- Follow all opening, daily and closing duties
- Able to provide all food&bevarage mise-en-place duties
- Anticipating guests' needs and responding urgently and appropriately to guests concerns and requests
- Assessing customers’ needs and preferences and making recommendations
- Set up a restaurant according to the daily layout and restaurant standards defined by the brand
- Completing assigned duties prior to service
- Taking and serving food and beverage orders and artfully describing menu items
- Follow and enforce all the SOP’s and mandates as they have been trained and instructed.
- Clear operating equipment to designated wash-up and storage areas
- Clear and reset tables according to service operating procedures and standards
An ideal candidate will have the following personality traits, skills and experiences:
- Understands luxury branding and the importance of customer service and personal contact with clients
- Prior experience working in the luxury lifestyle sector and/or hospitality for 2 years
- Ability to work long hours with a strong focus on operational excellence
- Fluent in English and any additional language is a plus
- Has excellent organizational and time management skills; is ambitious and hardworking
- people-oriented and not afraid of trying new ways of doing things or other people’s ideas
- Respectful and humble. No matter who you are speaking to, you treat everyone the same
- Can think critically and has strong decision-making abilities
- Confident in a fast-paced and ever-changing dynamic environment
- Has genuine enthusiasm and a positive attitude when it comes to customer service and creating memorable events
All details related to the position will be discussed during the interview process.
To apply please follow the application process via email at careers.montenegro@nikkibeach.com