Located in the heart of the Montenegrin coast on the Adriatic Sea, Dukley Hotels & Resort 5* offers diverse accommodation options and services tailored to both business and leisure needs. This includes 3 hotels, 3 private beaches, infinity pool, 6 restaurants, 3 conference rooms, and space for wellness and SPA treatments. By combining innate Montenegrin hospitality and Mediterranean charm with a highly trained team of professionals, we have created a welcoming environment and earned a reputation as a place where you can enjoy yourself, whether as our guest or our employee.
We are looking for the position of:
Recognizes each guest and makes eye contact with every incoming guest
Familiarizes themselves with all standard procedures in the hotel, informs guests about hotel products, and house rules.
Meets guest requests by ensuring all tasks are efficiently resolved, giving priority to guest requests over administrative tasks.
Informs all departments about specific guest requirements
Collaborates with all hotel departments (housekeeping, F&B, technical service)
Must be familiar with room prices, room availability, promotions, services, and facilities, striving to achieve maximum room occupancy