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Marketing Manager (m/f)

Podgorica, Crna Gora 23. jun 2024.

Hard Rock Cafe

For the needs of our Hard Rock Cafe Podgorica brand, we are looking for a new team member for the following job position in Podgorica:

Marketing Manager

  • Demonstrate financial comprehension of the Cafe’s budget and P&L
  • Execution and development of marketing initiatives
  • Development of sales strategies that generate consistent year-over-year entrée count growth
  • Manage marketing expenses in accordance with the Cafe’s budget and forecast models
  • Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to Hard Rock’s brand standards
  • Market a multi-product business line (restaurant, retail, live music and special events) to disparate guest profile (corporate, tourist and local)
  • Foster an environment of customer service in which all team members have attitude that the customer is always right
  • Execute established standards for overall guest satisfaction that meet or exceed brand standards as determined by an objective ranking systems 
  • Remain an objective observer of the standards of service to ensure guest expectations of the brand and cafe are met
  • Ability to create and execute gathering and events that exceed the expectations of all clients 
  • Assist senior management in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact
  • Clearly define goals and expectations for team members using performance review tools and hold the team accountable for successful performance 
  • Possess a self-motivated approach to his/her own personal and professional growth
  • 3+ years in a sales and marketing role preferably in a hospitality setting
  • Experience with CRM platforms
  • Expertise in social media platforms
  • Background in music industry is an asset
  • Knowledge of sale optimization is a plus
  • Multiple language abilities is nice to have, fluency in English is required
  • Orientation to achieving excellent results 
  • Availability to work in shifts, including weekends and holidays as needed
  • Ability to learn and bring "out of the box" ideas to the team
  • Genuine enthusiasm and atitude for sales
  • Demonstrates strong problem solving skills through ability to diagnose and implement solutions
  • Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas
  • Proactivity, excellent communication skills and emphasize on soft skills 
  • Punctuality and excellent organizational skills
  • Reliable, with high integrity and strong work ethic
  • Dedication and desire to grow within our brand
  • A dynamic, positive and creative environment that enables growth and development in achieving your full potential
  • The possibility of an indefinite contract, good salary and the opportunity for rapid career advancement based on performance
  • A company that recognizes and invests in the career development and satisfaction of its employees
  • Laptop, mobile phone and spending plan according to company policy
  • 30% discount in restaurant Desetka, Kamenovo beach, BIP hotel, Šišarka restaurant, as well as discounts with numerous partners with whom we cooperate
  • 20% discount at Supplement House
  • 15% discount at Hard Rock Café Podgorica
  • Discounted prices at The Capital Fitness Center in Atlas Capital Center
  • Benefits when buying airline tickets with our partners, Air Serbia, Turkish Airline
  • Participation in company teambuilding
If you want to become a member of the Hard Rock Cafe family, send your CV no later than 23.06.2024. to the email address: petar.tomovic@hrcpodgorica.com.

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