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Shop Supervisor (m/ž)

Kotor - Njeguši 28. jun 2024.

Hard Rock Cafe

For the needs of our Hard Rock Cafe Podgorica brand, we are looking for a new team members for the following job position:

Shop Supervisor
Location: Upper station Cable car Kotor - Njeguši

  • Responsible for smooth operation of Hard Rock retail shops 
  • Making proficient sales transactions - using a point-of-sale system
  • Handling cash and other forms of payment
  • Providing accurate information about prices and services to the clients
  • Responsible for monthly inventory control and reporting 
  • Maintaining the stock of the sales assortment at an adequate level 
  • Responsible for the financial operation of the shop 
  • Maintaining proper cash register balance 
  • Supervising and ensuring excellent customer service by team members 
  • Creating shift schedule for team members
  • Responsible for operational problem that may raise
  • Ensuring that the work environment is safe, secure and pleasantly set up 
  • Mentoring and teaching staffs on suggestive selling using proven techniques (i.e., related items, higher-quality items, transitional phrases)
  • Display of goods according to brand standards 
  • Maintaining proper product stock levels – through retail pulls & inventories
  • Solving client needs in a professional, fast and efficient manner 
  • Ensure great customer service at all levels
  • Educating and attracting attention of all clients through product demonstrations 
  • Accommodation requets for larger group of tourist 
  • Keeping the store clean and tidy according to the brand standards 
  • Work experience in the same or similar jobs is required
  • Excellent knowledge of English is needed. Knowledge of additional languages will be considered as an advantage 
  • Orientation in achieving excellent results 
  • Availability to work in shifts, including weekends and holidays as needed
  • Professional appearance and attitude
  • Proactivity, excellent communication skills and emphasize on soft skills 
  • Reliable, with high integrity and strong work ethic
  • Punctuality and excellent organizational skills
  • Dedication and desire to grow within our brand
  • Eye for details and accuracy
  • Mandatory driver's license B category
  • A dynamic, positive and creative environment that enables growth and development in achieving your full potential
  • The possibility of an indefinite contract, good salary and the opportunity for rapid career advancement based on performance
  • A company that recognizes and invests in the career development and satisfaction of its employees
  • Laptop, mobile phone and spending plan according to company policy
  • 30% discount in restaurant Desetka, Kamenovo beach, BIP hotel, Šišarka restaurant, as well as discounts with numerous partners with whom we cooperate
  • 20% discount at Supplement House
  • 15% discount at Hard Rock Café Podgorica
  • Discounted prices at The Capital Fitness Center in Atlas Capital Center
  • Benefits when buying airline tickets with our partners, Air Serbia, Turkish Airline
  • Participation in company teambuilding
If you want to become a member of the Hard Rock Cafe family, send your CV no later than 28.06.2024. to the email address: aida@hrcpodgorica.com.

Montenegro Tourist Service DMC