Oglasi za posao

Customer Engagement Manager (m/f)

Podgorica, Crna Gora 18. decembar 2024.
logo

Novartis Pharma Services AG DSD

The work you’ll do at Novartis can transform the lives of many people. And as we strive to reimagine the medicine, as we know it, that impact will only grow.

Join us!

We are looking for curious, perseverant, and purpose driven people to join Novartis Montenegro team – a dynamic and evolving organization and one of the biggest pharmaceutical companies on the market.

You will be offered a full-time permanent role of a:

Customer Engagement Manager

Job Purpose: Manage key accounts for dedicated therapy area to ensure successful brand performance. Responsible for the development, implementation and execution of marketing and operational plans for key accounts.

Major Accountabilities:
  • Develops & executes effective strategy plan for collaboration with key accounts. Integrates promotional and educational activities and services, as required in order to secure and maintain account support.
  • Is considered by Customers and others in the organization as being expert on Novartis products and therapeutics, as well as being knowledgeable regarding competitive products, personnel, marketing/key account management strategies and tactics within the assigned accounts.
  • Develops and manages critical relationships with key specialists in assigned key accounts.
  • Manages patient flow from ambulatory to commissions, interacts with regional health authorities to facilitate patient flow and successfully manage key administrative processes. 
  • Observe strictly any and all applicable internal and external regulations, acts and procedures.
Ideal Background:
  • Education: University degree in Pharmacy, Medicine or Stomatology
  • Preferably 3 years strong experience on operational/commercial functions. 
  • Ability to drive development of Key account and key decision makers engagement plans 
  • Knowledge of marketing planning process, experience in setting of short and midterm objectives and KPIs, and follow up methodology.
  • Ability to analyze the market, and agility to take proactive actions.
  • Strategic leadership with the ability to run both short and long-term Key account plans effectively, aligned with the organizational objectives.
  • Strong x-functional player in country marketing/brand team.
  • Fluency in English required, additional language a plus.
Why considers Novartis?

769 million. That’s how many lives our products touched in 2020. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous, and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

Imagine what you could do at Novartis!

If you are interested in the mentioned position, please send your CV to the email address jelena.stojimirovic@novartis.com or via the option KONKURIŠITE.
For more information, you can contact us via phone number 069 150 925