Oglasi za posao

IT manager (m/f)

Tivat, Crna Gora 03. februar 2025.
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Noblewood Market

Noblewood - a producer, exporter and a distributor of alcoholic beverages, located in Montenegro, part of the international Noblewood Group, is looking for a 

IT Manager in Tivat 

Main responsibilities:
  • Full technical support of the office including top management employees. 
  • Remote assistance for all employees of the Company.
  • Ensuring the continuity and quality of IT services (services) provided:
  • monitoring the availability of network nodes, servers in the HQ, restoring performance, escalating problems.
  • Fixing, receiving, classifying, prioritizing, assigning requests from users by phone, mail, in person.
  • Solving calls within the 0 and 1 lines of technical support.
  • Horizontal and vertical escalation of calls; Installation, configuration, technical support of computer equipment, office equipment, detection of malfunctions in the operation of existing equipment.
  • Development, updating of technical documentation for equipment, services for PC and IS users, internal documentation for IT employees.
  • Setting up computer equipment, testing new functionality, identifying, and eliminating problems in work.
  • Installation, configuration, maintenance, solving problems with videoconferencing devices, software for videoconferencing.
  • Technical support, maintenance of audio-video conferences.
  • Administration of user access in various information systems, administration of the Active Directory service, Administration of users of the Exchange mail server;
  • Maintenance of office equipment.
  • Planning for the purchase of consumables, cartridges, toners, replacement, accounting.
  • Participation in the inventory of IT equipment, participation in project tasks, in the implementation of IT projects.
  • Receive and resolve requests from all employees of the Company and be able to report on the progress of the decision and the result.
Requirements:
  • Understanding of installation of patch cord is and how to crimp the wire if necessary.
  • Knowledge of the MS Office system (Exchange Online) of work with SharePoint to differentiate access rights in the network storage.
  • Have expert knowledge in MS Windows 10/11 systems.
  • Connect a new MFP over the network, set it up for work.
  • Have an understanding of what is IP telephony.
  • It would be great if you have experience with the Pantheon system.
Experience:
  • A 2-year experience with аn international company in the team of technical support will be an advantage
Personal skills:
  • Ability to work in a team.
  • Take responsibility and solve problems quickly.
Foreign languages:
  • English, B2
  • Serbian, B2
  • Russian, nice to have, but not obligatory
All interested candidates can send their CV to: m.demchuk@noblewoodspirits.com, j.nikolic@noblewoodspirits.com