Quality Control Specialist
Are you ready to grow your career with a dynamic US-based company? We’re looking for a Quality Control Specialist to join our team in Podgorica and play a critical role in ensuring operational excellence through performance monitoring and data analysis. This is more than a job—it’s a chance to develop your skills, collaborate globally, and make a meaningful impact in a supportive environment focused on employee growth.
What You’ll Do
- Monitor and analyze agents’ and warehouses’ performance to ensure efficiency and quality standards are met.
- Review and interpret statistics and reports, identifying trends and opportunities for improvement.
- Propose solutions and process enhancements based on your findings.
- Create simple charts and summaries to visualize key insights.
- Work with the reporting team to create and refine reports and dashboards.
- Communicate observations daily with the team to support operational improvements.
- Attend meetings to present findings, provide feedback, and recommend actionable solutions.
What We’re Looking For
- Strong analytical skills and attention to detail.
- Basic proficiency in Excel; willingness to learn additional tools as needed.
- Excellent communication skills to present insights clearly.
- Fluency in English.
- A proactive, goal-oriented problem solver who thrives in a dynamic environment.
Why Join Us?
- Career Growth: We believe in empowering our team with opportunities for continuous learning, travel, and development.
- Global Impact: Work with a US-based company that values collaboration and innovation.
- Competitive Package: Enjoy a great salary, annual bonus potential, and full benefits (medical, pension).
- Inclusive Culture: Experience a casual, supportive work environment where you can thrive.
- Location Advantage: Work from our office in Podgorica, Montenegro, and be part of a global team.
About International Bridge, Inc.
Since 1997, International Bridge has been providing high-quality, small-parcel shipping services to some of the largest e-commerce retailers in the world. International Bridge is changing the small-parcel shipping paradigm by designing solutions focused on consumers demanding low-cost or no-cost shipping. Our cutting-edge systems integrate the customer, package, and shipping process in a real-time interactive model, enabling efficient and effective deliveries throughout the U.S.
Learn more about us: https://www.myib.com/
How to apply:
Interested candidates should send their CV in English to careers@myib.com.