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JOB VACANCIE - HYATT REGENCY KOTOR BAY RESORT
Position: BELLBOY
Scope of Job: FRONT OFFICE DEPARTMENT
Responsible for: GUEST SERVICE
Our Purpose: We care for people so they can be their best.
Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment – engaged, fulfilled, and ready to take on the world.
Through our values, we put our dedication to care into action:
Main Duties and responsibilities:
Responsible for: GUEST SERVICE
Our Purpose: We care for people so they can be their best.
Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment – engaged, fulfilled, and ready to take on the world.
Through our values, we put our dedication to care into action:
Main Duties and responsibilities:
- Assisting with loading and unloading luggage and transferring guests' luggage: The bellboy helps guests with loading and unloading their luggage from vehicles and transfers it to designated areas, such as the lobby or guest rooms.
- Keeping and taking care of guests' suitcases and belongings: Ensuring the safe storage and handling of guests' luggage and personal belongings, maintaining security and confidentiality.
- Directing guests/clients within the hotel: Providing directions and guidance to guests, helping them navigate the hotel premises and locate specific areas or facilities.
- Monitoring guests in accordance with procedures.
- Maintaining peace and atmosphere.
- Regulating crowds and parking: Assisting in managing crowds, especially in front of the hotel entrance, ensuring smooth traffic flow and preventing guests from parking in unauthorized areas.
- Taking care of the main entrance and public areas: Maintaining a welcoming and presentable main entrance and public areas of the hotel, ensuring cleanliness, tidiness, and a positive first impression for guests.
- Conducting tours of the hotel parking lot: As needed, the bellboy may conduct tours of the hotel parking lot to assist guests in finding parking spaces and providing information about parking regulations.
- Resolving guests' requests and complaints: Actively addressing guests' requests and complaints, striving to resolve them efficiently and recording relevant information for follow-up and improvement.
- Developing positive working relationships: Collaborating and maintaining positive relationships with colleagues in all hotel departments, fostering teamwork and a cooperative work environment.
- Reporting to the head of reception and management: The bellboy regularly communicates with the head of reception and provides updates on activities, issues, and suggestions for improvement.
Qualifications:
- Completed school (SSS) or faculty for hotel management (economics major) or professional training.
- Knowledge of the English language is highly beneficial and other language is advantage.
- Having a driver's license (B category) is beneficial.
- Prior experience in a similar position is desirable.
- Teamwork and cooperation.
- Responsibility, accuracy, and reliability.
What Do We Offer:
- We offer a competitive salary and benefits package, as well as opportunities for growth and development within the company.
- Meals are provided.
- Career Progression.
- Accommodation provided.
APPLY NOW! Send your resume at
Email: hr.kotorregency@hyatt.com
Visit our website: hyattregencykotorbayresort.com
Email: hr.kotorregency@hyatt.com
Visit our website: hyattregencykotorbayresort.com
Blue Kotor Bay
