Sales Manager (m/f)

Budva, Crna Gora 27. jun 2024.

Dukley Hotels and Resorts

Konkurišite

Located in the heart of the Montenegrin coast on the Adriatic Sea, Dukley Hotels & Resort 5* offers diverse accommodation options and services tailored to both business and leisure needs. This includes 3 hotels, 3 private beaches, infinity pool, 6 restaurants, 3 conference rooms, and space for wellness and SPA treatments. By combining innate Montenegrin hospitality and Mediterranean charm with a highly trained team of professionals, we have created a welcoming environment and earned a reputation as a place where you can enjoy yourself, whether as our guest or our employee.
We are looking for the position of:

Sales Manager

Responsibilities:

Strategic Sales Leadership: Develop and execute an innovative sales strategy that maximizes revenue across all properties, beaches, restaurants, ensuring a cohesive approach that leverages our unique selling points.
Market Analysis: Continuously analyze market trends, competitor activities, and customer preferences to adapt and refine sales tactics, ensuring our offerings remain competitive and desirable.
Dynamic Pricing Strategies: Establish and optimize daily pricing strategies, aligning them with market demand, seasonal trends, and competitive benchmarks to maximize occupancy and revenue at beach, restaurants, hotels .
Marketing Collaboration: Lead marketing initiatives, coordinating with internal teams to create compelling campaigns that effectively promote our diverse range of services and amenities.
Operational Synergy: Work closely with all hotel and F&B departments to ensure seamless integration of sales efforts with operational excellence, enhancing guest satisfaction and operational efficiency.
Performance Reporting: Provide regular, detailed reports to the General Manager on sales performance, identifying key metrics, trends, and actionable insights for continuous improvement.
Financial Management: Oversee cost structures and pricing models to ensure profitability, developing and managing budgets with a keen eye on financial health and growth opportunities.
Client Relationship Management: Cultivate and maintain strong relationships with key partners and clients, securing group bookings, long-term contracts, and repeat business.
Competitor Analysis: Monitor and assess competitor strategies, using insights to refine our approach and maintain a competitive edge in the market.
Sales Calls and Partnerships: Conduct sales calls to maintain relationships with existing partners and extend new partnerships, driving business growth.
Representation at Trade Shows and Webinars: Represent Dukley at trade shows, online webinars, and other industry events to showcase our offerings and build industry connections.
Travel Readiness: Be prepared to travel as necessary to promote Dukley and engage with potential clients and partners.

Qualifications:

Extensive Experience: Minimum 2 years of proven experience in luxury hotel sales management.
Technical Proficiency: Mastery of Opera, SevenRooms, Symphony, STR with a strong ability to utilize these tools for optimal sales performance.
Language Skills: Proficiency in English is a must; additional language skills are welcome
Revenue Management: In-depth knowledge of revenue management, including dynamic pricing strategies and profit and loss (P&L) management.
Distribution Channel Expertise Experience with Online Travel Agencies (OTAs) and wholesale distribution channels.
Market Insight: Deep understanding of market dynamics, pricing strategies, and revenue management techniques specific to the luxury hospitality industry.
Analytical Acumen: Strong analytical skills, with the ability to interpret complex data sets and translate them into actionable strategies.
Exceptional Communication: Superior communication and negotiation skills, with multilingual capabilities to engage effectively with a diverse, international clientele.
Strategic Thinking: Innovative and strategic mindset, capable of developing distinct sales strategies for different segments of our business.
Operational Understanding: Comprehensive understanding of hotel operations with the ability to integrate sales strategies seamlessly with other departments.
Resilience and Adaptability: Ability to thrive under pressure, managing multiple priorities and meeting tight deadlines in a fast-paced environment.
Guest-Centric Focus: Commitment to delivering an exceptional guest experience, with a strong emphasis on personalized service and attention to detail.