JOB VACANCIE - HYATT REGENCY KOTOR BAY RESORT
Position: WAITER / WAITRESS
Position: WAITER / WAITRESS
Scope of Job: FOOD AND BAVERAGE DEPARTMENT
Responsible for: GUEST SERVICE
Our Purpose: We care for people so they can be their best.
Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment – engaged, fulfilled, and ready to take on the world.
Through our values we put our dedication to care into action:
Main Duties and responsibilities:
Responsible for: GUEST SERVICE
Our Purpose: We care for people so they can be their best.
Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment – engaged, fulfilled, and ready to take on the world.
Through our values we put our dedication to care into action:
Main Duties and responsibilities:
- Greet guests warmly as they arrive and escort them to their tables. Provide menus and drink menus.
- Update guests about any special offers, promotions, or menu changes for the day. Provide detailed explanations or recommendations if needed.
- Use your knowledge of the menu to suggest dishes and beverages to guests. Encourage them to try higher-quality or more expensive options, highlighting their unique features.
- Take orders accurately and promptly. Deliver food and beverages to the tables efficiently, ensuring correct presentation and adherence to any dietary preferences or restrictions.
- Interact with guests in a friendly and professional manner. Answer their questions, provide information about the menu items, and address any concerns or inquiries they may have.
- Maintain effective communication with the kitchen staff, bartenders, and other colleagues to ensure smooth operations and guest satisfaction.
- Pay attention to guests' needs and reactions throughout their dining experience.
- Be attentive to guests' calls or signals, and promptly attend to their requests or concerns. Aim to fulfil their needs without requiring additional reminders or follow-ups.
- Create a pleasant and comfortable atmosphere during the meal.
- Maintain a neat and professional appearance during work hours.
- Stay updated on menu items, ingredients, preparation methods, and potential allergens to provide accurate information to guests.
- Perform any other assigned tasks within your sector or in accordance with established procedures.
Qualifications:
- Work closely with the kitchen, bar, and other colleagues to ensure a smooth flow of service and guest satisfaction.
- Communicate effectively to coordinate orders, timing, and any special requirements.
- Knowledge of the English language is highly beneficial.
- Teamwork and cooperation are crucial in this beachside setting.
- Responsibility, accuracy, and reliability are essential qualities for a waiter/waitress.
What Do We Offer:
- Accommodation provided
- Transportation if needed
- Competitive salary
- Three meals per day
- Learning and development opportunities
- Recognition programs
- Encouraging management
- Team-spirited colleagues
- Career Growth
APPLY NOW! Send your resume at
Email: hr.kotorregency@hyatt.com
Visit our website: hyattregencykotorbayresort.com
Blue Kotor Bay
