La Fleur Boutique Hotel, a 5* sestablishment located in Tivat, is looking for new members to join its team for the position of:
RECEPTIONIST
Key responsibilities:
- Welcoming and registering guests upon arrival (check-in) and departure (check-out);
- Managing reservations, handling phone inquiries, and providing guests with information about hotel services;
- Processing payments and issuing invoices;
- Responding to basic guest inquiries and requests, redirecting complaints to the supervisor/manager as needed;
- Maintaining order at the reception and updating guest information in hotel software;
- Collaborating with the housekeeping team and other departments to ensure timely room preparation.
Expectations:
- Friendly demeanor and a professional approach to guest interactions;
- Excellent communication and organizational skills;
- Knowledge of hotel systems and software;
- Proficiency in English; additional languages are an advantage;
- A category B driver's license is a plus.
We offer:
- Accommodation and a meal provided;
- A dynamic and supportive work environment;
- Competitive salary and opportunities for advancement;
- Long-term contract for exceptional employees;
- Training and professional development programs;
Join our young, dynamic, and successful team, led by experienced professionals who are passionate about creating an exceptional experience for our guests. Become part of a company that values your growth and potential.
You may send your applications to: info@lafleurhotel.com
You may send your applications to: info@lafleurhotel.com
La Fleur Boutique Hotel, 5* sa sjedištem u Tivtu je u potrazi za novim članovima svoga tima i to na poziciji:
RECEPCIONER / KA
RECEPCIONER / KA
Ključne odgovornosti:
- Dočekivanje i registracija gostiju pri dolasku (check-in) i odlasku (check-out);
- Upravljanje rezervacijama, rukovanje telefonskim upitima i pružanje informacija gostima o hotelskim uslugama;
- Obrada plaćanja i izdavanje računa;
- Odgovaranje na osnovne upite i zahtjeve gostiju, preusmjeravanje pritužbi supervizor /menadžeru po potrebi;
- Održavanje reda na recepciji i ažuriranje informacija o gostima u hotelskom softveru;
- Saradnja sa timom domaćinstva i drugim odjeljenjima kako bi se obezbijedila pravovremena priprema soba.
Zahtjevi:
- Ljubazan nastup i profesionalan pristup interakcijama s gostima;
- Odlične komunikacione i organizacione vještine;
- Poznavanje hotelskih sistema i softvera;
- Poznavanje engleskog jezika; dodatni jezici su prednost
- Vozačka dozvola B kategorije prednost
Nudimo:
- Smještaj i obrok obezbijeđeni;
- Dinamično i podržavajuće radno okruženje;
- Konkurentna plata i mogućnost napredovanja;
- Dugoročni ugovor za izuzetne radnike;
- Programi obuke i profesionalnog razvoja;
Pridružite se našem mladom, dinamičnom i uspješnom timu, vođenom iskusnim profesionalcima koji su strastveni u stvaranju izuzetnog iskustva za goste. Postanite dio kompanije koja cijeni vaš rast i potencijal.
Aplikacije možete slati na: info@lafleurhotel.com
Aplikacije možete slati na: info@lafleurhotel.com
La Fleur Hotel
