Oglasi za posao

Senior Housekeeping Supervisor (m/f)

Budva, Crna Gora 26. april 2025.
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Dukley Hotel & Resort

Located in the heart of the Montenegrin coast on the Adriatic Sea, Dukley Hotels & Resort 5* offers diverse accommodation options and services tailored to both business and leisure needs. This includes 3 hotels, 3 private beaches, infinity pool, 6 restaurants, 3 conference rooms, and space for wellness and SPA treatments. By combining innate Montenegrin hospitality and Mediterranean charm with a highly trained team of professionals, we have created a welcoming environment and earned a reputation as a place where you can enjoy yourself, whether as our guest or our employee.
Position:


Senior Housekeeping Supervisor
Reports to: Housekeeping Manager

Job Description:
  • Supervises room attendants within the hotel and ownership-structured apartments.
  • Prepares daily work schedules and assigns tasks to room attendants.
  • Conducts trainings and ensures procedures are implemented and followed.
  • Oversees and is responsible for the quality control of completed tasks.
Job Description:
  • Supervising and monitoring the work of room attendants
  • Creating and managing daily work schedules
  • Guiding employees through established procedures
  • Distributing uniforms and keys; approving the issuance of work supplies and equipment
  • Monitoring communication channels (app-based groups)
  • Tracking the execution and progress of daily assignments, including on-site supervision
  • Communicating with reception via the hotel software
  • Conducting training for room attendants
  • Completing checklists during apartment inspections
  • Introducing staff to tools, equipment, and supplies
  • Reporting lost & found items, damages, malfunctions, and irregularities to the appropriate departments
  • Ensuring data and guest privacy protection, maintaining confidentiality within hotel operations
  • Responsible for the cleanliness of apartments, terraces, and related furniture
  • Ensuring correct implementation of hotel standards and procedures
  • Responsible for the appearance and behavior of housekeeping staff, promoting a high standard of courtesy and professionalism
  • Ensuring neatness and condition of apartment setups: linens, towels, amenities, and other room contents
  • Submitting daily reports on completed activities
  • Performing check-ins and check-outs in apartments
  • Checking the mini-bar
  • Controlling the quality of turn-down service
  • Coordinating with the hotel warehouse
  • Collaborating with the public area supervisor and hygiene supervisor
  • Collaborating with the laundry supervisor
  • Conducting staff conversations, reminding and guiding on proper procedures
  • Monitoring staff locker rooms and canteen areas

Join our team!
Send your CV to:
hr@dukley.com

 

Dukley Hotels and Resorts